Monitoring - The issue has been mitigated, and all impacted sites are now back online.
We identified the source of the latency and implemented corrective actions, including increasing memory limits and redistributing sites to better balance load. Performance has stabilized across affected environments.
We are continuing to monitor and make further adjustments to ensure ongoing stability and performance.
Apr 01, 2026 - 22:47 UTC
Investigating - We are currently experiencing an issue impacting a subset of WordPress-hosted websites, isolated to sites on Volume 14. Affected sites may intermittently display server error messages, while other websites remain fully operational.
Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Apr 01, 2026 - 18:38 UTC
Partner Center
Operational
90 days ago
99.61
% uptime
Today
Business App
Operational
90 days ago
94.89
% uptime
Today
CRM
Operational
90 days ago
100.0
% uptime
Today
Multi-Location Groups
Operational
90 days ago
99.61
% uptime
Today
Vendor Center
Operational
90 days ago
100.0
% uptime
Today
Task Manager
Operational
90 days ago
100.0
% uptime
Today
Campaigns
Operational
90 days ago
99.63
% uptime
Today
Wordpress Hosting
Operational
90 days ago
99.52
% uptime
Today
Reputation Management
Operational
90 days ago
99.69
% uptime
Today
Local SEO
Operational
90 days ago
99.69
% uptime
Today
Social Marketing
Operational
90 days ago
99.58
% uptime
Today
Advertising Intelligence
Operational
90 days ago
99.66
% uptime
Today
Snapshot Report
Operational
90 days ago
100.0
% uptime
Today
Executive Report
Operational
90 days ago
99.63
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Resolved - We are pleased to inform you that the issue causing failures when posting to Instagram via Social Marketing has now been resolved.
Thank you for your patience and understanding.
Apr 3, 12:19 UTC
Update -
We are continuing to investigate this issue.
Apr 3, 07:09 UTC
Investigating -
We are currently experiencing an issue affecting Instagram publishing in Social Marketing Pro, resulting in post failures with a media-related error.
Error Message: Post failed - The media could not be fetched from this URI. Reference: Instagram Graph API media creation limitations
Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. This issue is impacting partners globally.
We will continue to share updates as more information becomes available.
Apr 3, 07:03 UTC
Apr 2, 2026
No incidents reported.
Apr 1, 2026
Unresolved incident: WordPress hosting is currently experiencing Connection time out and server error issue isolated to sites on Volume 14.
Resolved -
The issue affecting our WordPress hosting environment has been fully resolved. Services are operating normally.
If you continue to experience any issues, please reach out to our support team.
Mar 31, 14:59 UTC
Investigating -
We are currently experiencing an issue affecting some WordPress-hosted websites, resulting in “500: An unexpected server error occurred” messages on affected pages.Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible.
Mar 31, 13:24 UTC
Resolved -
We are pleased to announce that the issue causing Task Manager login failures for non-admin Digital Agent users has been resolved.
Mar 28, 06:23 UTC
Investigating -
We are currently investigating reports of a global incident where Task Manager login fails for all non-admin Digital Agent users.
ERROR MESSAGE: "Incorrect email/password"
We will share further updates shortly as we continue our investigation.
Mar 27, 06:08 UTC