Resolved -
All affected sites are now loading normally, and services have been restored.
Our investigation identified a DDoS attack targeting sadlerkruparealty.com, along with WordPress brute-force attack attempts across multiple domains.
Cloud Armor Adaptive Protection successfully detected the attack signature, and mitigation rules were immediately applied. As a result, malicious traffic was blocked at the Google Cloud Load Balancer edge before reaching our hosting infrastructure.
Following the mitigation, attack traffic dropped significantly, and service stability has been restored. Our systems are now stable, and websites should be loading normally.
We will continue to monitor the environment closely to ensure ongoing stability and performance.
Jun 22, 04:50 UTC
Investigating -
We are currently investigating an issue affecting a subset of WordPress Hosting websites. Impacted sites may experience intermittent 504 Gateway Timeout errors when accessing the frontend, logging in to the WordPress admin dashboard, or performing administrative actions.
Users may also notice slower-than-normal website loading times and intermittent performance degradation.
Jun 22, 03:19 UTC
Resolved -
The fix has been successfully applied, and all affected sites are now operating normally.
Root Cause: Google Cloud Platform (GCP) performed a node pool upgrade, which resulted in changes to the underlying IP addresses. Since the newly assigned IP addresses had not yet been configured within the WP Cloud environment, connectivity issues occurred, impacting site availability.
The necessary IP configurations have now been updated in WP Cloud, and services have been fully restored. All sites are currently functioning as expected, and we continue to monitor the environment to ensure ongoing stability.
Jun 16, 19:35 UTC
Identified -
Our Engineering team is actively investigating the root cause of the elevated response times and timeout conditions occurring between the web gateway and backend application services. We are reviewing infrastructure performance metrics and service logs to identify and mitigate the issue.
Jun 16, 16:35 UTC
Resolved -
Our engineering teams identified the underlying cause and implemented corrective measures to restore normal platform performance. We have continued to monitor the environment following the fix and have confirmed that services are operating as expected.
Jun 16, 14:02 UTC
Identified -
We are currently investigating an issue affecting a subset of WordPress Hosting websites. These sites may experience intermittent 504 Gateway Timeout errors when accessing the frontend, the WordPress admin dashboard, or performing administrative actions.
Jun 16, 13:32 UTC