Wordpress hosting Login Access Issue (403 Error)
Incident
Report for Vendasta
Resolved
The issue affecting a subset of WP Cloud-migrated sites, where the standard WordPress login page (wp-login.php) returned a 404 Not Found error, has been resolved. We sincerely apologize for any inconvenience this issue may have caused and appreciate your patience while our engineering team worked to restore normal functionality.
Update
We are continuing to work on a fix for this issue.
Identified
We are currently investigating an issue affecting a subset of WP Cloud-migrated sites where the standard WordPress login page (wp-login.php) returns a 404 Not Found error.
Current Impact
Admin Login: Partners may be unable to access the WordPress admin dashboard via the traditional login URL.
Site Availability: No impact to live sites. All public-facing websites remain online and fully accessible to visitors.
Scope: The issue is strictly isolated to the standard login endpoint.
Temporary Workaround
Action Required: Partners can still access their WordPress admin dashboards by using your configured Single Sign-On (SSO) login endpoint. Please avoid using the "Advanced Login" option until a permanent fix is deployed.
Current Impact
Admin Login: Partners may be unable to access the WordPress admin dashboard via the traditional login URL.
Site Availability: No impact to live sites. All public-facing websites remain online and fully accessible to visitors.
Scope: The issue is strictly isolated to the standard login endpoint.
Temporary Workaround
Action Required: Partners can still access their WordPress admin dashboards by using your configured Single Sign-On (SSO) login endpoint. Please avoid using the "Advanced Login" option until a permanent fix is deployed.
This incident affected: Wordpress Hosting.