Resolved -
The incident has been resolved, and all areas of our platform are once more functioning as intended.
Jun 12, 21:18 UTC
Monitoring -
Google has resolved the issue, and you should be able to access the platform once more. We are currently monitoring to ensure stability.
Jun 12, 20:37 UTC
Update -
We are continuing to monitor this issue with Google.
Identified -
We apologize for the inconvenience, but users are not able to load/access our platform partners.vendasta.com. This appears to be related to an issue on Google's end. We are looking into this and will provide an update once we have more information.
Resolved -
This issue should now be resolved and you should be able to log in using your different ISP's
Jun 10, 20:11 UTC
Update -
Our team is still looking into the root cause of this issue as it only impacts users of specific Internet Service Providers. We will provide more details once available as we work on resolving the issue.
As a workaround, you can try the following.
The fix, assuming it is the same problem, is to use your ISP's (Internet Service Providers) app or website (xFi, Comcast, Rogers, etc) -> login -> my services -> advanced security (or similar) -> allow vendasta.com. Technically, you could turn the Advanced Security feature off instead.
Jun 2, 14:06 UTC
Update -
We are continuing to work on a fix for this issue.
May 30, 17:32 UTC
Identified -
We apologize that some partners are experiencing an issue when attempting to log into partners.vendasta.com. When attempting to do so, they receive an error message indicating “This site can’t provide a secure connection.” We have noted that this may be related to specific Internet Service Providers and are currently investigating to provide more information.
As a workaround, you can try the following.
The fix, assuming it is the same problem, is to use your ISP's (Internet Service Providers) app or website (xFi, Rogers, etc) -> login -> my services -> advanced security (or similar) -> allow vendasta.com. Technically, you could turn the Advanced Security feature off instead.
May 30, 17:32 UTC
Resolved -
OpenAI has provided an update advising that the issue has been resolved.
Jun 10, 20:10 UTC
Monitoring -
OpenAI is undergoing a major outage, which has been going on for some time. Customers may experience some unexpected behaviours when using the AI chat / Voice AI until this situation is resolved: https://status.openai.com/
Jun 10, 15:27 UTC